Payment Options

Automatic Payment


Sweetwater Authority offers two options for paying your water bill automatically. The 1st option is via electronic deduction from a checking account by Sweetwater Authority. The 2nd option is to log-on to our customer payment website and follow directions to enroll in Automatic Payment with a credit card or electronic check.

As long as you maintain adequate funds in the account, there are no fees for Automatic Payment, no check-writing charges, and no late payments.

Online Payment


To pay your water bill with an electronic check or credit card, please log-on to the Sweetwater Authority customer payment website. Follow instructions to make a one-time payment, or if interested sign-up for Automatic Payment. One-time payments will be reflected the next business day.

Telephone Payment


You can pay your water bill by phone with a credit card or electronic check, with no convenience fee. Call 866-419-9408, please have your Sweetwater Authority water account number ready.

Note: If paying online or by telephone and your water is due to be disconnected or is disconnected please call the office at 619-420-1413 with your payment confirmation number.

Mail-in Payment


Return bill payment stub with payment to:
Sweetwater Authority
P.O. Box 2328
Chula Vista, CA 91912-2328

Walk-in/Drop-Off Payment


We accept cash, check payments and credit cards in the office. For directions, office hours, and location of 24-hour drop-off payment box click here.