for customers

Hours:

BUSINESS TELEPHONE HOURS
8:00 A.M. TO 5:00 P.M.
(619) 420-1413

OFFICE HOURS
8:00 A.M. TO 5:00 P.M.
MONDAY - THURSDAY
8:30 A.M. TO 5:00 P.M. FRIDAY

EMERGENCY CALLS ACCEPTED
AFTER 5:00 P.M. AND WEEKENDS
(619) 420-1413

Location and Directions:

Sweetwater Authority’s Administrative Offices are located at 505 Garrett Avenue
(at Garrett and H) in Chula Vista.
(also available: 24/hr drop-off payment box)

Directions:

From 805: exit on H Street West. Pass Third Avenue and the County Court complex. Turn left at Garrett Avenue, the next street on the left (looks somewhat like an alley). The first driveway to the left is 505 Garrett.

From I-5: Exit at H Street, go East past Fourth Avenue to Garrett Avenue (the 2nd right). Turn right on to Garrett, then take an immediate left into the driveway.

for customers who need hearing assistance

If you are hearing impaired and need assistance from Sweetwater Authority's Customer Service section, please contact the California Relay service at 711. The California Relay Service (CRS) allows a TTY user to communicate by phone with a person who does not use a TTY, For additional information on California Relay Service, click here.

If you need to update
your account information, call customer service
at (619) 420-1413.

Map of service area

Drinking Water Information for Consumers

Links to plumbing sites

Links to energy saving information

map graphic
Map to administrative offices

Mission Statement:

The mission of
Sweetwater Authority is
to provide its current and future customers with
a safe, reliable and affordable water supply through the use of the
best available technology, sound management practices, public participation and a balanced approach
to human and environmental needs.