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Business Telephone Hours:

(619) 420-1413

7:30 a.m. to 5:00 p.m. Monday - Thursday

8:00 a.m. to 5:00 p.m. Friday

Office Hours: 7:30 a.m. to 5:00 p.m. Monday - Thursday
8:00 a.m. to 5:00 p.m. Friday
Emergency Calls Accepted After 5:00 p.m. and weekends - (619) 420-1413

If you need to update your account information, call Customer Service at (619) 420-1413.

Mission Statement

The mission of Sweetwater Authority is to provide its current and future customers with a safe and reliable water supply through the use of the best available technology, sound management practices, public participation and a balanced approach to human and environmental needs.

Location and Directions

Sweetwater Authority‚Äôs Administrative Office is located at 505 Garrett Avenue in Chula Vista.

Also available: 24/hr drop-off payment box.


Sweetwater Authority's Administrative Office is located at 505 Garrett Avenue, immediately south of "H" Street, between 3rd and 4th Avenues in Chula Vista. "H" Street is accessible from Interstates 5 and 805.

View Larger Map

From 805: Exit on H Street West. Pass Third Avenue and the County Court complex. Turn left at Garrett Avenue, the next street on the left (looks somewhat like an alley). The first driveway to the left is 505 Garrett.

From I-5: Exit at H Street, go east past Fourth Avenue to Garrett Avenue (the 2nd right). Turn right on to Garrett, then take an immediate left into the driveway.

For customers who need hearing assistance:

If you are hearing impaired and need assistance from Sweetwater Authority's Customer Service, please contact the California Relay service at 711. The California Relay Service (CRS) allows a TTY user to communicate by phone with a person who does not use a TTY, For additional information on California Relay Service, click here.

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Last updated: 3/1/2017 8:10:58 AM