Coronavirus (COVID-19) Updates

Sweetwater Authority is committed to providing the safe, reliable water our customers depend on now more than ever. During these difficult and uncertain times, we will continue to do our part to protect the health of the public we proudly serve. Check back here often for important updates about your water service.

Person washing hands with soap and water

Water service will continue for all customers

Water is crucial in the fight against the spread of coronavirus (COVID-19). In order to make sure everyone can practice proper handwashing, we are suspending water shut offs for failure to pay until further notice.

Pouring water from faucet

Water quality and service unaffected by coronavirus

Water quality and water service remain unaffected by coronavirus (COVID-19). All customers can continue to use and drink water from their tap as usual.

For more information, visit the EPA’s Coronavirus and Drinking Water and Wastewater website or give call us at 619-420-1413.

Sweetwater Authority Administration Building exterior

Lobby closed until further notice

The health of the public is our top priority. In order to help prevent the spread of coronavirus (COVID-19), our lobby will be closed until further notice, effective Monday, March 16, 2020.

Click here for more information and payment options.

Gavel on table

Ensuring public access to Board and Committee Meetings

We’re committed to maintaining the highest level of transparency during the coronavirus (COVID-19) crisis. 

Pursuant to Governor Newsom’s Executive Orders N-29-20 and 33-20, meetings of the Board of Directors will be held by teleconference. The public may listen to meeting proceedings and provide public comment and comments on agenda items using alternative methods. 

Click here for instructions on how to listen to meetings and provide comments. 

Building plumbing

Ensuring plumbing system safety after lengthy shutdowns

Most commercial and industrial buildings have been partially occupied even during the COVID-19 shutdown. However, special care should be taken with plumbing systems in buildings that have been vacant or have had low water use for extended periods to ensure water quality and safety.

Click here for more information.

Fishing programs closed

Loveland and Sweetwater Reservoir Fishing Programs Closed Until Further Notice

In order to focus all efforts and staff resources on our mission to provide safe, reliable water as we adjust operations in response to coronavirus (COVID-19), Sweetwater Authority’s fishing programs at Loveland and Sweetwater Reservoirs will remain closed until further notice.

Sweetwater Authority is committed to a thoughtful and strategic reopening of the program that prioritizes the health and safety of the public. We appreciate your understanding.

Click here for more information.

Construction Postponed Announcement

Scheduled Construction Projects Postponed Until Further Notice

Previously scheduled construction projects have been postponed until further notice so that we can focus all efforts on our mission to provide safe, reliable water. Construction will be rescheduled for a later date

Postponed projects include the previously planned pipeline replacement project on Valley Vista Road in Bonita.

Please note that at this time, construction work currently in-progress on Sweetwater Authority’s 36-inch transmission main replacement project will not be affected and will continue as scheduled.