Emergency Preparedness & Response
As part of our commitment to safe, reliable water, Sweetwater Authority engages in emergency planning. We work closely with local and state agencies to mitigate risk, and review our emergency preparedness planning with the state Office of Emergency Services.
Emergency Response and Recovery Plan (ERRP) (PDF) – An "all hazards" document for the preparation, response and recovery from emergencies that might affect any Sweetwater Authority facilities. The ERRP provides organized responses to emergency situations associated with natural disasters, technological incidents, and national security emergencies in, or affecting the Authority’s facilities and its service area.
Inundation zones – We prepare for the extremely unlikely potential of dam failure through coordination with the state Division of Safety of Dams (DSOD) and other local agencies. The Authority carefully monitors its dams and performs routine safety inspections; the State performs annual inspections.
The Authority has notified those properties that may be impacted in the event of a dam failure. View DSOD's inundation maps to locate your property.
In the event of an emergency, the San Diego County Office of Emergency Services will use the Alert San Diego (a reverse 9-1-1) notification system to alert residences and businesses on their landline telephone.
Register your cellular phone for Alert San Diego notifications.
Emergency Preparedness at Home
We encourage all customers to be prepared for whatever emergencies you may encounter, water-related or not.
What you can do to prepare for a water-related emergency:
- Make sure your contact information is up to date. Call Customer Service at (619) 420-1413 to provide a current phone number and email address.
- Check our website and social media for the latest information.
- Make an emergency plan
- Build an emergency kit
- Sign up for emergency alerts:
- San Diego County Emergency Site - Access "disaster info updates" that contain incident information (e.g. specific hazards, evacuation orders or warnings issued, road closures, shelter locations) and recommended protective actions.