Late Fees & Water Shutoffs Resume

Beginning with bills mailing in March 2022, Sweetwater Authority will resume late payment fees and service shutoffs for non-payment in accordance with the Discontinuation of Water Service policy.  

Sweetwater Authority had previously suspended water shutoffs and waived all late fees to ensure customers had access to water during the COVID-19 emergency.

We’re here to help. Contact Customer Service at (619) 420-1413 to enroll in a payment plan, get information on assistance programs that may be available to you, or to discuss payment options.