Low-Income Customer Assistance Program
The Low-income Customer Assistance Program (LCAP) allows qualifying Sweetwater Authority customers to be eligible for low-income bill assistance on the water bill at their primary residence. Customers applying for assistance must be listed as the primary account holder.
Program Eligibility Requirements
Customers must show proof that they are an active participant in San Diego Gas & Electric’s (SDG&E) CARE program. Proof of CARE program enrollment is the preferred qualification method.
If proof cannot be provided, customers can also apply for assistance by showing proof that they meet the income requirements (see table below).
| Persons in Household | Total Combined Income not to Exceed |
| 1-2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
| 5 | $73,160 |
| 6 | $83,920 |
| 7 | $94,680 |
| 8 | $105,440 |
| Additional Persons | Add $10,760 per additional person |
Examples of proof of eligibility include:
- SDG&E bill or other document showing current CARE program enrollment (preferred)
- W-2, pay stub or other income verification document
Benefit
Approved customers will receive six (6) $20.00 credits over six consecutive water bills. Funds are limited and are available on a first come first serve basis.
Application
You can submit a paper application form and proof of eligibility at Sweetwater Authority's Administrative Office (open Monday-Friday, 8 am - 5 pm).
To complete the application online, click here: Low-Income Customer Assistance Program Application
How to Apply
- Online: Low-Income Customer Assistance Program Application (link)
- In-person: Complete this application (PDF) and bring it and proof of eligibility to our Administrative Office. Our office is located at 505 Garrett Ave, Chula Vista, CA 91910 and we are open Monday-Friday 8 am - 5 pm.