Payment Options

Online Payment Portal

Pay your water bill with an electronic check or credit card using our customer payment portal. Follow instructions to set up an account to make a one-time payment, or sign-up for automatic payments. One-time payments will be reflected the next business day.

To avoid the discontinuance of water service, or to restore water service, please call Customer Service during normal business hours at (619) 420-1413 with your credit card payment confirmation number.

Enroll in Auto Pay

Sign up for Auto Pay to have your bills deducted from your checking account by Sweetwater Authority. As long as you maintain adequate funds in the account, there are no fees for Auto Pay, no check-writing charges, and no late payments.

To begin automatic payment, please complete the automatic payment form (PDF) and return it with your current payment. Auto Pay will begin with your next water bill. 

Telephone Payment

Call (866) 419-9408 to pay your water bill by phone with a credit card or electronic check with no convenience fee.

Please have your account number ready.

Pay Near Me

Pay your water bill with cash at any CVS or 7-Eleven store nationwide. Access your unique payment barcode on your water bill, or online at

Mail-in Payment

Return bill payment stub with payment to:
Sweetwater Authority 
P.O. Box 6003
Whittier, CA 90607-6003

Please send all other correspondence to:
Sweetwater Authority
505 Garrett Avenue
Chula Vista, CA 91910

Walk-in/Drop-Off Payment

We accept cash, check and credit card payments at our Administrative Office. A 24-hour drop-off payment box is also available on site.

Office hours and location

Notice to customers: Please only use our website for making bill payments online. While there are a variety of third party vendors that allow customers to make payments for their utility bills and other services, we cannot verify the safety and security of these sites, the timing of when we receive payment, or extra fees they may charge. Payments can take several days to process and this could pose challenges for our customers that are submitting payments on a disconnect notice as they may run the risk of their payment not making it to our system before their service is cut off. A list of Authority payment options are listed above.